Privacy Policy

Last updated: 6/11/2025

1. Introduction

At Gedmo, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our secure file storage and access control platform ("Platform").

2. Information We Collect

Account Information

  • Email address and account credentials
  • Name and contact information
  • Payment information (processed securely through our payment providers)

Usage Information

  • Access logs and activity timestamps
  • Partner request history
  • Storage usage statistics
  • System logs for security monitoring

3. File Security and Encryption

We prioritize the security of your files through:

  • End-to-end encryption using your personal encryption keys
  • Zero-knowledge architecture - we cannot access your encrypted files
  • Secure key management through Google Cloud KMS
  • Regular security audits and updates

4. How We Use Your Information

We use your information to:

  • Provide and maintain the Platform services
  • Process and manage partner access requests
  • Generate usage statistics and analytics
  • Send service updates and notifications
  • Improve our Platform security and performance

5. Data Storage and Processing

Your files and data are:

  • Stored securely in our cloud infrastructure
  • Encrypted with your personal encryption keys
  • Processed in compliance with applicable data protection laws
  • Never shared with third parties without your explicit consent

6. Partner Access Controls

When managing partner access to your files:

  • You maintain full control over access approvals
  • Partner information is collected only for verification purposes
  • Access logs are maintained for security and audit purposes
  • One-time download links are generated securely

7. Your Privacy Rights

You have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Delete your account and associated data
  • Export your data in a portable format
  • Opt-out of non-essential communications

8. Data Retention

  • Account information is retained while your account is active
  • Access logs are kept for security purposes for a limited time
  • Encrypted files are deleted according to our data retention policy
  • You can request complete data deletion at any time

9. Security Measures

We protect your information through:

  • Industry-standard encryption protocols
  • Regular security assessments and penetration testing
  • Strict access controls and authentication measures
  • Continuous monitoring for suspicious activities

10. Third-Party Services

We may use third-party services for:

  • Payment processing
  • Cloud infrastructure (Google Cloud Platform)
  • Analytics and monitoring
  • Email communications

These services are carefully selected and bound by strict data protection agreements.

11. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect information from children.

12. Changes to Privacy Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through email or Platform notifications.

13. Contact Us

For privacy-related inquiries, please use our contact form or email [email protected].